What is a problem?
A problem is a request for a result, and is subject to a number of conditions that must be simultaneously satisfied.
The typical business conditions are well defined. In so-called real life problems the conditions are usually a mixture of well defined and poorly defined conditions. Some conditions may not even be known and the outcome requested may be inadequately defined.
A quick summary of logical problem solving
A. Define and understand the product or process problem and the key owners.
Start the problem solution by identifying what is required or asked for and include quality analysis.
B. Respond to what is asked for.
Design an analysis that will provide information directly addressing the problem.
C. Correlate information regarding the problem to identify causes and solutions. Request input from others seeking agreement.
D Communicate the results to all involved.
